Missed-Call Text-Back
Missed call → instant text back in under 10 seconds → lead logged → you get an alert with their number.
These are the workflows we've built often enough to know cold. Because the pattern already exists, they cost less than a custom build and go live faster — but they're still set up for your business, with your wording, connected to your tools. Nothing is a download you're left to figure out.
A template is a starting point, not a shortcut on quality. Every one is configured to your business and tested against your real tools before it touches a customer.
Browse the library below and pick the one aimed at whatever's costing you most.
Twenty minutes to get your wording, your hours, your tools and your phone number right.
Configured, connected and run through every scenario — including the ones that fail.
It goes live, you get the docs and credentials, and it's yours outright.
Every template is a one-time build, set up for you and yours to keep. See pricing →
Missed call → instant text back in under 10 seconds → lead logged → you get an alert with their number.
Form submitted → instant confirmation to them → routed to the right person → logged in one place → alert if nobody replies in an hour.
Quote sent → follow-up at day 2, day 5 and day 12 → stops the moment they reply → flags the ones that never do.
Booking made → confirmation text → reminder 24 hours before → reminder the morning of → reschedule link built in.
Customer picks a slot against your real calendar → job created → crew notified → customer confirmed. No double-bookings.
Appointment missed → same-day text offering to rebook → link to your calendar → flagged if they ghost twice.
Invoice hits 7, 21 and 35 days unpaid → polite reminder each time, worded differently → stops on payment → weekly summary of what's still out.
Job accepted → deposit request texted with a payment link → receipt logged → crew notified it's cleared to schedule.
Job marked complete → thank-you text a few hours later → direct link to your Google review page → unhappy replies routed to you first, not to Google.
Customer leaves a 5-star review → follow-up a week later with a referral offer → referrals tracked so you know who to thank.
Every Monday at 7am → jobs booked, jobs completed, cash collected, invoices outstanding, review count → one plain-English email.
Inventory count drops below your threshold → alert to whoever orders → reorder list built automatically → nothing runs out mid-job.
Job marked done → invoice sent → review requested → photos filed → customer added to the follow-up list for next season.
Missed-call text-back + online booking with reminders + review requests. The three that pay for themselves fastest, built as one system.
Everything in the Front Desk Bundle plus invoice chasing, deposit links, low-stock alerts and the weekly digest. Front office and back office together.
No templates in that category yet — tell us what you need and we'll build it custom.
The honest comparison. Most businesses need templates for the common problems and one custom build for the thing that makes them different.
| Templateready-made | Custom Buildbuilt to spec | |
|---|---|---|
| Best for | Problems every trade has | How your shop specifically works |
| Cost | Lower — the pattern exists | Higher — built from scratch |
| Typical setup | About 7 days | 1–4 weeks by scope |
| Customisation | Your wording, hours & tools | Built to your exact process |
| Tested against your tools | ✓ | ✓ |
| Written handover docs | ✓ | ✓ |
| Full ownership | ✓ | ✓ |
| Post-launch fixes | 30 days | 30 days |
Every template price includes the full setup — configuration, connection, testing and handover. If we can't get it running correctly against your tools, we keep at it at no extra charge. And if it turns out your setup genuinely can't support it, you don't pay at all.
Every business has one process that's genuinely its own. Templates handle the rest so we can spend the budget on the part that actually makes you different.